Following the notice issued by Deluxe on November 5, 2026 about possible playback issues with the film Všichni fotři jsou lotři on Barco ICMP cinema servers, we would like to reassure our customers that the issue does not affect them.
The notice applies to devices running outdated software, specifically versions older than 1.4.4.6.
If the error message Error 10924 - "Invalid CPL Signature - Cannot Play" appears during playback, according to the Deluxe notice the cause is outdated cinema server software. The fix is an update to version 1.4.4.6 or newer.
Not a new issue
This is not an issue that requires waiting for a new update from the manufacturer. Several years ago Barco released software which, according to the Deluxe notice, ensures correct playback of the affected content. The minimum required version 1.4.4.6 was already in use in 2022 and has been followed by a number of further updates since.
The notice therefore mainly concerns cinema servers whose software has not been updated for a long time, not a general problem with Barco ICMP technology.
XC tech customers are not affected
All cinemas to which XC tech supplied projection technology and for which it also provides technical management run significantly newer software versions. None of the servers we manage runs the outdated version affected by this notice.
Regular software updates, remote monitoring and ongoing technical maintenance are a standard part of our service. This allows us to prevent compatibility issues like this one before they affect day-to-day cinema operation.
Customers with projection technology supplied and managed by XC tech therefore do not need to take any extraordinary measures in connection with this notice. Their cinema servers are ready to play Všichni fotři jsou lotři.
XC tech s.r.o. - professional technology for digital cinemas